Question 1

How long does a doorstep repair take?

Accepted Answer

Most common repairs — screen replacement, battery replacement, charging issues — are completed at your doorstep in 30 minutes. Complex repairs that require workshop diagnosis may take longer, with free pickup and drop.

Question 2

Do you use original parts?

Accepted Answer

We use OEM-grade and quality-tested parts. Every component is matched to your device and goes through pre-installation quality checks. We also offer options for parts that may show “Used Part” or “Unknown Part” messages in iPhone, with full transparency.

Question 3

What warranty do you offer?

Accepted Answer

We offer up to 12 months warranty on repairs, depending on the part and repair type. Warranty covers manufacturing defects, abnormal swelling, premature performance drop, and functional issues related to installation. See our warranty page for full details.

Question 4

Is doorstep repair safe?

Accepted Answer

Yes. In many cases, it’s safer than leaving your phone at a shop. You keep control of your device, your data stays with you, and you see exactly what is being changed. No backrooms, no guesswork.

Question 5

What areas do you cover?

Accepted Answer

We currently operate across Gurugram, including DLF, Sohna Road, Golf Course Road, and all major sectors. Our technician arrives at your home or office within 30 minutes of booking.

Question 6

What if my phone needs to be picked up?

Accepted Answer

Some complex issues — dead phones, motherboard-level faults, water damage — require lab-level diagnosis. In these cases, we arrange free pickup and drop, with a structured QC process before and after repair.

Question 7

Do you restore water resistance after repair?

Accepted Answer

Yes. iFixiCare is India’s first doorstep repair service to use OEM-grade gasket installation and calibrated pressure sealing. We don’t use cheap glue — we restore your phone’s original waterproof integrity.

Question 8

How do I book a repair?

Accepted Answer

Click any “Book Now” button on our site, or visit our booking portal. Select your device, choose your repair, pick a time slot, and our technician will arrive at your doorstep.

Frequently asked questions

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