Warranty

Warranty Terms & Conditions

Our Warranty Policies at iFixiCare

1. Coverage Period

All spare parts come with a standard 6-month warranty, starting from the day the part is delivered to you.

2. Warranty Activation

For products with applicable warranties, the coverage period begins either from the exact time and date of delivery, or 5 days after the first shipment dispatch—whichever comes first.

3. Shipping & Transit Damage

Our warranty does not extend to damages or losses that occur during transit by postal or courier services. We strongly advise you to inspect your package contents against the packing list in the presence of the delivery executive. Do not accept shipments that appear physically damaged or tampered with prior to delivery.

4. Return Guidelines

To process a return, defective items must be securely packaged just as they were when new and fully functional. Improper packaging may void your warranty. iFixiCare cannot be held liable for products damaged during return transit or those misused by the customer or courier.

5. Warranty Seals

Products may have one or more warranty seals. All seals must remain fully intact. If any seal is found broken, altered, or tampered with, the product's warranty will be immediately voided, and we will no longer be responsible for its repair or replacement.

6. Device Compatibility

Please double-check that the item you are purchasing is fully compatible with your specific handset model and requirements. We cannot take responsibility or accept returns for incorrectly ordered parts that do not fit your device.

7. Display Folders & Sensors

Please note that in-screen fingerprint sensors, proximity sensors, or other built-in sensors may not function with compatible combo display folders.

8. Batteries & Components

Battery capacity (mAh) can differ depending on the supplier and might not perfectly match your device's original battery specifications. Additionally, Flex cables, PCBs, and modules do not come with pre-installed components. Full body housings do not include side or middle buttons.

9. Inspection & Shipping Costs

Customers are responsible for covering all shipping fees for products sent to us for warranty repairs. Once we receive your item, please allow our technical team up to 10 business days to thoroughly inspect it.

10. Product Collection

Any device or product sent to us for repair or replacement must be collected or arranged for return shipping within 14 days of its arrival at our facility. If not claimed within this period, the product will be disposed of, and the case will be considered permanently closed. We do not charge storage fees.

11. Visual Representation

Images shown on our product details pages are for illustrative purposes and may slightly differ from the actual physical product you receive.

12. How to Claim

To initiate a warranty claim, please email us or send a text via WhatsApp/SMS to +919315227908.